System in progress · client identity withheld

Designing paid search around suitable retained matters, not lead volume.

An Australian law firm wanted fewer poor-fit enquiries and clearer visibility from Google Ads to retained matters and revenue. Geography, matter stakes, client funding and response speed all affected what counted as useful.

System design

A connected quality-to-revenue path.

Google Ads, call tracking, CRM intake and the practice system preserve the evidence needed for commercial reporting.

Designed to record

Signals that explain commercial quality.

  • 1
    Source, query and campaign
  • 2
    Matter type and geography
  • 3
    Response owner and speed
  • 4
    Qualified or unsuitable outcome
  • 5
    Retained status and agreed value
  • 6
    Material cost, quality or tracking changes

Current evidence statement

The system is not yet a results claim.

This page describes the intended measurement system. It remains labelled in progress until implementation and commercial outcomes are verified.

START WITH THE OPPORTUNITY

Measure the matters worth winning.