At Paretoid Marketing LLP, we strive to provide the best possible services to our clients. We understand that sometimes our clients may not be entirely satisfied with the services provided or may need to cancel the services for various reasons. This Return and Cancellation Policy outlines the terms and conditions for requesting revisions, refunds, and cancellations.
1. Service Revisions
If you are not satisfied with the services provided, you can request revisions until you are completely satisfied. Our team will work with you to understand your requirements and make the necessary changes to ensure your satisfaction.
2. Refunds
If we are unable to provide a satisfactory revision after multiple attempts, you can request a refund. To request a refund, please email us at [email protected] with the following details:
- Your name and contact information
- The service you purchased
- The reason for the refund request
Refunds will be processed within 21 business days from the date of the refund request. The refund will be credited back to the original payment method used for the purchase.
3. Service Cancellations
If you wish to cancel the services before we have begun working on your project, you can do so by emailing us at [email protected]. In this case, we will provide a full refund of the amount paid.
If we have already begun working on your project and you still wish to cancel the services, we will charge for the work completed up to that point and refund the balance. The amount charged will be based on the proportion of work completed and the total project cost.
4. Non-Refundable Services
Please note that some services may be non-refundable. These include:
- Services that have been fully completed and delivered
- Services that involve third-party costs, such as advertising spend or software subscriptions
5. Contact Us
If you have any questions or concerns about our Return and Cancellation Policy, please contact us at:
Paretoid Marketing LLP Email: [email protected]
We reserve the right to modify this Return and Cancellation Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically for updates.